Terms and Conditions

This website ("Site") is owned and operated by Reed Exhibitions Limited (RX). Registered Office: Gateway House, 28 The Quadrant, Richmond, Surrey, TW9 1DN, United Kingdom, Registered in England and Wales, Registration No. 678540, VAT No. GB 232 4004 20.

By accessing or using the Site, you agree to be bound by the terms and conditions below ("Terms and Conditions"). These Terms and Conditions expressly incorporate by reference and include the Site's Privacy Policy, Cookies Policy and Intellectual Property Policy and any guidelines, rules or disclaimers that may be posted and updated on specific webpages or on notices that are sent to you. If you do not agree with these Terms and Conditions, please do not use this Site.

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You may not, without the approval of RX, use the Site to publish or distribute any advertising, promotional material, or solicitation to other users of the Site to use any goods or services. For example (but without limitation), you may not use the Site to conduct any business, to solicit the performance of any activity that is prohibited by law, or to solicit other users to become subscribers of other information services. Similarly, you may not use the Site to download and redistribute public information or shareware for personal gain or distribute multiple copies of public domain information or shareware.

Material Provided to Us or Posted On or Through the Site

We do not claim ownership of any material that you provide to us (including feedback and suggestions) or post, upload, input or submit on or through this Site, including our blog pages, message boards, chat rooms and forums, for review by the general public or by the members of any public or private community ("Submission") and we are not responsible for its content or accuracy. However, by posting, uploading, inputting, providing or submitting ("Posting") your Submission you grant us, our affiliated companies and sublicensees permission to display, publish and otherwise use your Submission in any format in connection with the operation of our respective businesses (including, without limitation, the Site). No compensation will be paid with respect to the use of your Submission. We are under no obligation to display or otherwise use any Submission you may provide, and we may remove any Submission at any time in our sole discretion. By Posting a Submission, you also warrant and represent that you own or otherwise control all of the rights to your Submission including, without limitation, all the rights necessary for granting the permission specified above.

We shall have the right, but not the obligation, to monitor Submissions to determine compliance with these Terms and Conditions and any operating rules we establish and to satisfy any law, regulation or authorized government request. We shall have the right in our sole discretion to edit, refuse to post, or remove any Submission.

Links to Other Sites

The Site may contain hyperlinks to other sites or resources that are provided solely for your convenience. RX is not responsible for the availability of external sites or resources linked to the Site, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources, and has no control over the content of such sites or resources. Transactions that occur between you and any third party are strictly between you and the third party and are not the responsibility of RX. Because RX is not responsible for the availability or accuracy of these outside resources or their contents, you should review the terms and conditions and privacy policies of these linked sites, as their policies may differ from ours.

Disclaimer of Warranties and Limitation of Liability

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NEITHER RX NOR ANY OF ITS AFFILIATES OR LICENSORS SHALL BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS, DAMAGE OR EXPENSE FROM ERRORS OR OMISSIONS IN THE MATERIALS AVAILABLE ON RX WEBSITES WHETHER ARISING IN CONTRACT, TORT OR OTHERWISE, OR FOR ANY LOSS OR INJURY, CAUSED IN WHOLE OR PART BY ITS NEGLIGENCE OR CONTINGENCIES BEYOND ITS CONTROL IN PROCURING, COMPILING, INTERPRETING, REPORTING OR DELIVERING INFORMATION THROUGH THE SITE. IN NO EVENT WILL RX, ITS AFFILIATES OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH INFORMATION. RX AND ITS AFFILIATES AND LICENSORS SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR SIMILAR DAMAGES) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. RX AND ITS AFFILIATES AND LICENSORS ARE NOT RESPONSIBLE OR LIABLE FOR THE CONTENT OF ANY SPEAKER’S PRESENTATION AND SUCH CONTENT IS THE OPINION OF THE SPEAKER AND NOT OF RX.

RX neither endorses nor takes responsibility for any products, goods or services offered by outside vendors through our services or advertised on our system.

Systems Reliability

RX aims to keep the Site available twenty-four (24) hours a day, seven (7) days a week and to maintain saved information. However, due to technical failures, acts of God or routine maintenance, availability may be limited and/or information may be lost. RX shall not be liable for lost information or non-availability of the services.

Indemnification

You hereby agree to indemnify, defend and hold RX, its directors, officers, shareholders, parents, subsidiaries, affiliates, agents and licensors harmless from and against any and all liability, losses, damages and costs, including, without limitation, reasonable attorneys' fees, arising from your use of the Site or Content.

Governing Law and Venue

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflicts of law principles. You hereby submit to and agree that the sole jurisdiction and venue for any actions that may arise under or in relation to the subject matter hereof shall be the courts located in England.

Telephone Communication

RX may record calls for training purposes.

IGTM Hosted Buyer and Executive Buyer Terms and Conditions 2020

IGTM or Exhibition means IGTM to be held at The International Convention Centre, Wales from 19-22 October 2020, which is owned and organised by Reed Exhibitions Limited.

Exhibitors means exhibitors who have contracted with Reed Exhibitions Limited to take stand space at IGTM.

Executive Buyer means the person, who has accepted these Terms and Conditions and has been accepted in writing by Reed Exhibitions Limited, who will be granted access to the Exhibition as a buyer of golf travel products and services on a non-hosted basis (i.e. without complimentary flights, transfers or accommodation provided by Reed Exhibitions Limited).

Force Majeure has its meaning prescribed in clause 6.4.

Hosted Buyer means the Golf/travel trade professional, who has been registered as a Hosted Buyer, has accepted these Terms and Conditions and has been accepted in writing by Reed Exhibitions Limited with authority to attend the Exhibition as a buyer of golf/travel products where complimentary accommodation and transfers are provided by Reed Exhibitions Limited and shall include Hosted Buyers.

Pre-Scheduled Appointment Programme means the appointment programme operated by Reed Exhibitions Limited to co-ordinate the appointments of the Hosted Buyer with Exhibitors during the Exhibition.

Event Team means the IGTM team for the Exhibition at Reed Exhibitions Limited of Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, UK.

Supplier Meets Buyer, or Speed Networking means short introductory meetings with Exhibitors from the Hosted Buyers’ geographical regions of interest. Each session will last for approximately one (1) hour.

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1.1 Hosted Buyers

Hosted Buyer will receive from the Event Team, complimentary:

  • up to five (5) nights’ accommodation and breakfast at one of the Event Team’s preferred hotels between 18-22 October 2020 only;
  • Entry to the IGTM Opening Session on 19 October 2020;
  • Pre-scheduled appointments from 20-22 October 2020;
  • Entry to the Speed Networking and Destination Discovery sessions from 20-22 October 2020;
  • Entry to official IGTM evening party and networking events.

1.2 Appointment Only Buyers

Appointment Only Buyers will receive from Reed Exhibitions Limited, complimentary:

  • Entry to the IGTM Opening Session on 19 October 2020;
  • Pre-scheduled appointments from 20-22 October 2020;
  • Entry to the Speed Networking and Destination Discovery sessions from 20-22 October 2022;
  • Entry to official IGTM evening party and networking events.

1.3 As a condition of receiving the complimentary services from the Event Team outlined above, Hosted Buyers will be required to:

  • participate actively in the Pre-Scheduled Appointment Programme; Hosted Buyers will be required to select and rank in order of importance sixty (60) appointment preferences, completing the appointment selections within the stated timeframe indicated to them by the Event team;
  • participate in the Speed Networking in accordance with the reasonable requirements of the Event Team within the specified timeframe;
  • have a minimum of ten (10) appointments per day scheduled in their diary (excluding Speed Networking).
  • all buyers must attend 3 full days of appointments from 20-22 October 2020;
  • attend all scheduled appointments, networking sessions scheduled by the Event Team and included by the Event Team in their diary;
  • wear delegate badge and appropriate business dress as a condition of entry to the Exhibition.

1.4 Failure by any person to comply with the requirements stated above may result in a review of the person’s buyer status and / or exclusion from the ILTM Hosted Buyer Programme and future ILTM Hosted Buyer Programmes arranged by Reed Exhibitions Limited, without refund of any sums that may have already been paid by that person. A significant shortfall (as determined by the Event Team) by the Hosted Buyer in respect of the minimum commitment to attend appointments and Speed Networking sessions shall be treated by the Event Team as a cancellation and cancellation fees will apply (see “Cancellations” section below). Attendance at the above sessions will be monitored on site by the Event Team.

2. Travel and Accommodation for Hosted Buyers

2.1 Each Hosted Buyer will arrange their own travel and will provide their travel details to the Event Team by Monday, August 24, 2020. Any failure to submit the flight details by the deadline before running the appointment match will mean the Hosted Buyer is still obligated to attend all appointments in their pre-scheduled diary. 

2.2 The Event Team will provide the Hosted Buyer with up to five (5) nights’ accommodation at the official IGTM host hotels (depending on the package offered) between the dates of 18-23 October 2020. Accommodation is provided on a bed and breakfast basis. The Event Team will not be responsible for extra room costs incurred during the stay. Any room upgrades will be solely at the discretion of the hotel management.

2.3 The accommodation on the 18 October 2020 is offered only to Hosted Buyers who take part in the IGTM Golf Tournament to be held on 19 October 2020. This will be on a single bed and breakfast basis, with only one room allocated per diary taken by the Hosted Buyer. The Event Team will not be responsible for extra room costs incurred during the stay. Any room upgrades will be solely at the discretion of the hotel management.

2.4 The Hosted Buyer must obtain and be responsible for adequate insurance coverage and the appropriate inoculations for their stay. It is recommended in particular that Hosted Buyers take out adequate cancellation insurance and insurance for their baggage and any medical eventualities.

3. Cancellation by the Hosted Buyer

3.1 Replacements: Invitations to Hosted Buyers are non-transferable and personal to the Hosted Buyer. In instances where a Hosted Buyer needs to cancel their participation, they may submit a written request that a colleague from their organisation attends as a replacement. On the condition that the replacement is accepted in writing by the Event Team, which shall not be unreasonably withheld or delayed, a cancellation fee will not apply.

3.2 Cancellation of attendance: Whilst not encouraged, Hosted Buyers may cancel their attendance to the Exhibition with no penalty before Monday 24 August 2020. Cancellations received on or after Monday 24 August 2020will incur a fee of €500. All cancellations must be received by the Event Team in writing at igtmbuyers@reedexpo.co.uk and receipt must be acknowledged by the dates specified above.

3.3 A significant shortfall by the Hosted Buyer on their minimum commitment with respect to attending Pre Scheduled appointments and Speed Networking, shall be treated by the Event Team as a cancellation of attendance and the Hosted Buyer will incur a cancellation fee of €500.

3.4 No-Event: Hosted Buyers who do not inform the Event Team of their cancellation and do not attend the Exhibition will incur a no-Event fee of €500.

3.5 No Event to Appointments: All Hosted Buyers are required to attend all Pre Scheduled Appointments that appear in their final diary, as any no Event will negatively affect the Exhibitors diary. Hosted Buyers reported as no Events to Pre Scheduled Appointments will incur a fee of €50 for each no Event reported.

3.6 CANCELLATION OF ATTENDANCE FEES AND NO EVENT FEES SHALL BE PAYABLE BY THE HOSTED BUYER WITHIN FOURTEEN (14) DAYS OF THE CLOSING DATE OF THE EXHIBITION. THE EVENT TEAM SHALL TAKE PAYMENT OF SUCH CANCELLATION AND NO EVENT FEES FROM THE HOSTED BUYER’S CREDIT CARD (DETAILS OF WHICH MUST BE PROVIDED BY THE HOSTED BUYER UPON REGISTRATION) FOURTEEN (14) DAYS AFTER THE CLOSING DATE OF THE EXHIBITION IF THE PAYMENT HAS NOT BEEN MADE BY OTHER MEANS. THE EVENT TEAM WILL PROVIDE THE HOSTED BUYER WITH A RECEIPT IN RESPECT OF SUCH CREDIT CARD CHARGES FOR CANCELLATION OF ATTENDANCE FEE AND NO EVENT FEES. THE HOSTED BUYER MAY REQUEST AN INVOICE IF REQUIRED.

3.7 The Hosted Buyer agrees that the above charges detailed in this clause 3, are a reasonable pre-estimate of the losses and costs to be incurred by Reed Exhibitions Limited, including administration costs in arranging and cancelling the relevant bookings.

4. Executive Buyers

4.1 For a fee of €100, Executive Buyers will receive from the Event Team:

  • access to the IGTM online diary to scheduled meetings;
  • entry to the IGTM Opening Session on 19 October 2020;
  • access to Destination Discovery sessions on 20-22 October 2020;
  • entry to official IGTM evening party and IGTM social and business networking events.

4.2 Executive Buyers will:

  • arrange their travel and accommodation to the Exhibition independently and at their own cost;
  • ensure the fee of €100 is paid to the Event Team. The Event Team shall take the payment from the Executive Buyer’s credit card (details of which must be provided by the Executive Buyer upon registration).
  • Complimentary Executive Buyers will be allowed to attend only at the sole discretion of the Event Team.

Attendance at any Online Diary appointment that has been scheduled in your diary is considered mandatory. Missing such appointments may jeopardise your future involvement at the Exhibition.

5. Cancellation by Executive Buyers

5.1 In instances where Executive Buyers need to cancel their participation, they may request in writing that a colleague from their organisation attends as a replacement in their stead. The

5.2 Event Team shall make the final decision with respect to whether the replacement may attend the Exhibition.

5.3 In instances where the Executive Buyer cancels their participation at the Exhibition, the €100 initially paid by the Executive Buyer to the Event Team will not be refunded.

6. Exclusion of Liability

6.1 The Event Team takes no responsibility:

6.1.1 For booking flights;

6.1.2 for Hosted Buyers who miss their flights;

6.1.3 for the insolvency or failure of any airline company or hotel or ground handling company or other supplier;

6.1.4 for flight cancellation or delay;

6.1.5 if the Hosted Buyer is refused permission to board the aircraft or is refused entry to Wales; or

6.1.6 for any delay or loss of baggage or excess baggage charges - any subsequent dispute shall be directly between the Hosted Buyer and the airline).

Any other costs incurred in relation to the above will be at the expense of the Hosted Buyer or airline, where appropriate.

6.2 The Hosted Buyer and Executive Buyer must obtain adequate travel insurance coverage for their stay and it is recommended in particular that Hosted Buyers and Executive Buyers take out adequate cancellation insurance to cover the instances referred to in paragraph 6.1, insurance for their baggage and appropriate medical insurance.

6.3 Individual visa requirements, travel permits, other licences and inoculations will be the sole responsibility of the Hosted Buyer and Executive Buyer including any necessary costs incurred.

6.4 Force Majeure shall include, but not be limited to: fire; casualty; flood; epidemic; pandemic; World Health Organisation travel advisory or travel alert; earthquake; explosion or accident; blockade embargo; inclement weather; governmental restraints; restraints or orders of civil defence or military authorities; act of public enemy; riot or civil disturbance; act or threatened act of terrorism, strike, lockout, boycott or other labour disturbance; venue cancellation; inability to secure sufficient labour; technical or other personnel failure; impairment or lack of adequate transportation facilities; inability to obtain condemnation, requisition or commandeering of necessary supplies or equipment; general fuel or energy shortages, local, state or federal laws, ordinances, rules, orders, decrees or regulations whether legislative, executive or judicial, and whether constitutional or unconstitutional; or acts of God or any other cause or causes not reasonably within the control of Reed Exhibitions Limited. Reed Exhibitions Limited, its agents, its employees, and its subcontractors shall not be liable for loss, damage or delay resulting from a Force Majeure event, or any other circumstances outside Reed Exhibition Limited’s or its subcontractors’ control which shall make it impossible or inadvisable for Reed Exhibitions Limited using its reasonable discretion to hold the Event at the time and place provided or interferes with Reed Exhibitions ability to get the Hosted Buyers to the Event or to provide flights, hotels, transfer appointments, events or other services to Hosted Buyers. Reed Exhibitions Limited reserves the right to re-schedule the Event at another date and/or at an alternative site, which will be advised to the Hosted Buyer by email..

6.5 Neither the Event Team nor Reed Exhibitions Limited shall be liable to the Hosted Buyer or Executive Buyer, in contract, tort or otherwise for any loss of profit, loss of business or revenue, loss of anticipated savings or any indirect or consequential loss or damage, costs or expenses arising out of or in connection with the Hosted Buyers or Executive Buyers attendance at the Exhibition.

6.6 Neither the Event Team nor Reed Exhibitions Limited shall be liable for the death or personal injury of any Hosted Buyer or Executive Buyer save where such liability cannot be excluded under English Law.

6.7 The aggregate liability of the Event Team and/or Reed Exhibitions Limited to the Hosted Buyer or Executive Buyer in respect of their attendance at the Exhibition under these Terms and Conditions whether in contract, tort or otherwise shall not exceed €300.

7. General – Hosted Buyers and Executive Buyers

7.1 Completion of an on-line or other application form applying to become a Hosted Buyer or Executive Buyer at the Exhibition does not automatically guarantee a place on the Hosted Buyer or Executive Buyer Programme. Applicants will be notified in writing by the Event Team if their application is successful. The Event Team's decision is final. Only one application form may be completed by each proposed participant and only the first application form will be accepted. Applicants must be aged eighteen or over.

7.2 Successful applicants will only be accepted as Hosted Buyers or Executive Buyers if they have read and agreed to these Terms and Conditions, have ticked the relevant boxes on the online application form and have provided their valid credit card details.

7.3 The Event Team reserves the right to remove a Hosted Buyer, Appointments Only Buyer or Executive Buyer from the Hosted Buyer Programme and to withdraw complimentary accommodation and pre-scheduled appointments at its complete discretion without liability if it is in the best interests of the Exhibition and the Exhibitors or their attendance is likely to damage the goodwill or reputation of the Exhibition.

7.4 Persons accompanying the Hosted Buyer or Executive Buyer are not included in any offers regarding the Hosted Buyer Programme or Executive Buyer Programme.

7.5 It is important for any participating Exhibitor, buyer or member of the media to understand that IGTM events are solely for business purposes and are targeted at influential people working within the golf travel industry. We understand that a number of buyers may wish to take an accompanying person with them when travelling to destinations where IGTM events take place. However, we would like to draw your attention to the following points:

  • The Event Team can book the buyer into a twin / double room. Any additional costs incurred are payable by the buyer upon check in/out. The Event Team will not be able to advise the cost until the accommodation has been confirmed. Charges will vary according to the hotel.
  • The Event Team can provide airport transfers for the accompanying person only if she/he travels with the buyer (cost upon request).
  • The Exhibition, networking events (both business and social) and Fam Trips are purely for qualified IGTM badge holders only.

7.6 These Terms and Conditions and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to these Terms and Conditions, the validity and performance hereof or their formation (including any non-contractual disputes or claims), shall be governed by and construed in accordance with English law (save that the conflicts of law principles will be expressly excluded). The parties hereby irrevocably acknowledge and agree that the English courts shall have exclusive jurisdiction in respect hereof.

7.7 Reed Exhibitions Limited will use your personal information for the purposes of fulfilling these Terms and Conditions, including disclosure to travel and destination management companies, conference service providers as well as our exhibitors in connection with your attendance at the Exhibitions, and subject to the IGTM Privacy Policy at https://www.igtmarket.com/en/privacy-policy/

Hosted Buyer” and IGTM are registered trademarks of Reed Exhibitions Limited.