IGTM 2026 Buyer Terms and Conditions (“Terms and Conditions”)
INTRODUCTION
1. These terms and conditions govern your participation at the Event which is owned and operated by Reed Exhibitions Limited (Company Number 00678540) whose registered office is at Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, UK, or any of its subsidiaries from time to time (“RX”).
2. DEFINITIONS
Capitalised terms used in these Terms shall have the meanings set out in this clause 1 (Definitions), unless expressly stated otherwise.
2.1. “Appointment Only Buyer” means the golf/travel trade professional, who: (i) meets the criteria in clause 3; (ii) has complied with the requirements in clause 8.2; and (iii) has been approved (in writing) by RX to attend the Event as a buyer of golf travel products for one day of the Event on a non-hosted basis.
2.2. “Buyer” means a buyer who is either an “Appointment Only Buyer”, “Executive Buyer” or “Hosted Buyer”.
2.3. “Event” means International Golf Travel Market (IGTM) which is owned and organised by RX, to be held at Palais des Festivals et des Congres, Cannes from 19 to 22 October 2026.
2.4. “Executive Buyer” means the person who: (i) meets the criteria in clause 3; (ii) has complied with the requirements in clause 8.2; and (iii) has been approved (in writing) by RX to attend the Event as a buyer of golf travel products and services on a non‑hosted basis (i.e., without flight contributions or accommodation provided by RX).
2.5. “Exhibitors” means exhibitors who have contracted with RX for stand space and/or sponsorship at the Event.
2.6. “Hosted Buyer” means the golf/travel trade professional who: (i) meets the criteria in clause 3; (ii) has complied with the requirements in clause 8.2; and (iii) has been approved (in writing) by RX to attend the Event as a buyer of golf travel products where complimentary accommodation, transfers and, in some cases, flight contributions may be provided by RX (i.e., qualified as a "Buyer (With Accommodation)" or a "Buyer (With Flight Contribution))".
2.7. “Pre‑Scheduled Appointment Programme” means the appointment programme operated by RX to co-ordinate the appointments of Buyers with Exhibitors during the Event.
2.8. “Show Team” means the RX Event team.
3. QUALIFICATION
3.1. The criteria needed to qualify as a Buyer (Hosted Buyer "With Accommodation", "With Flight Contribution"), or “Appointment Only Buyer”, or "Executive Buyer") are as follows:
3.1.1. Buyer must operate on an outbound basis to multiple markets, across a minimum of two continents.
3.1.2. Buyer will need to show evidence of recent bookings placed in golf travel by way of two booking references; one of which must be a direct golf travel booking, one may be from a recognized DMC. All bookings must show proof of completion within the past twelve months.
3.1.3. Buyer must be an established player in the marketplace for a minimum of 12 months.
3.1.4. Buyer must be a senior decision maker with the authority to procure golf travel products and services.
3.1.5. Buyer does NOT intend to sell or promote their product at the Event.
3.2. An Executive Buyer may only attend alongside a Hosted Buyer from the same company.
4. PARTICIPATION FORMATS
Notwithstanding anything to the contrary in these Terms and Conditions, all decisions relating to Buyer invitations are made exclusively by the Show Team. The Show Team shall determine, at its sole discretion, which Buyers are invited, how Buyers are qualified, and the applicable participation formats and invitation inclusions.
4.1. APPOINTMENT ONLY BUYER (1 day option)
4.1.1. For a non-refundable fee of one hundred Euros (€100), Appointment Only Buyers will receive:
4.1.1.1. Pre-scheduled appointment for the day of attendance (between 20 to 22 October 2026)
4.1.1.2. Entry to official networking events
4.1.2. Appointment Only Buyers are expected to:
4.1.2.1. Arrange their travel and accommodation to the Event independently and at their own cost Request a minimum of 10 appointments using the Event appointment system.
4.2. HOSTED BUYER (WITH ACCOMMODATION)
4.2.1. For a non-refundable fee of one hundred Euros (€100), Hosted Buyers (With Accommodation) will receive:
4.2.1.1. Up to four nights’ accommodation in Cannes, between the dates of 19 to 22 October 2026 (check out on 23 October 2026). Hosted Buyers will be required to select their accommodation from RX’s travel platform; hotels will be made available on a first-come, first-served basis. Accommodation is provided on a bed and breakfast, single occupancy basis. RX will not be responsible for extra room costs incurred during the stay. Any room upgrades will be solely at the discretion of the hotel management and any additional upgrade charges shall be borne by the Hosted Buyer;
4.2.1.2. the Opportunity to play in the annual Golf Day on 19 October 2026;*
4.2.1.3. a Pre-scheduled appointment diary from 20 – 22 October 2026; and
4.2.1.4. entry to official networking events, e.g., Welcome Reception, Closing Party.
*Please note: due to the early start, Hosted Buyers wishing to take part in the IGTM Golf Day will need to pay for accommodation for the 18 October 2026. This is not included in the 4 nights’ hosted package.
4.2.2. Hosted Buyers (With Accommodation) are expected to:
4.2.2.1. Actively participate in the Pre-Scheduled Appointments Programme, by selecting and ranking at least 70 appointment preferences within the specified timeframe (as indicated to them by the Show Team).
4.2.2.2. Request a minimum of 30 appointments using the Event appointment system.
4.2.2.3. Be present at the Event for the full duration of the Event opening hours.
4.3. HOSTED BUYER (WITH FLIGHT CONTRIBUTION)
4.3.1. For a non-refundable fee of one hundred Euros (€100), Hosted Buyers (With Flight Contribution) will receive:
4.3.1.1. Flight rebate from selected regions to Nice Côte d'Azur Airport (NCE).**
4.3.1.2. Up to four nights’ accommodation in Cannes, between the dates of 19 to 22 October 2026 (check out on 23 October 2026). Buyers will be required to select their accommodation from RX’s travel platform; hotels will be made available on a first-come, first-served basis. Accommodation is provided on a bed and breakfast, single occupancy basis. RX will not be responsible for extra room costs incurred during the stay. Any room upgrades will be solely at the discretion of the hotel management and any additional upgrade charges shall be borne by the Buyer.
4.3.1.3. Opportunity to play in the annual Golf Day on 19 October 2026.*
4.3.1.4. Pre-scheduled appointment diary from 20 to 22 October 2026.
4.3.1.5. Entry to official networking events, e.g., Welcome Reception, Closing Party.
*Please note: due to the early start, Hosted Buyers wishing to take part in the IGTM Golf Day will need to pay for accommodation for the 18 October 2026. This is not included in the 4 nights’ hosted package.
**See clause 5.2 for further information on the rebate process.
4.3.2. Buyers (With Flight Contribution) are expected to:
4.3.2.1. Actively participate in the Pre-Scheduled Appointments Programme, by selecting and ranking at least 70 appointment preferences within the specified timeframe (as indicated to them by the Show Team).
4.3.2.2. Request a minimum of 30 appointments using the Event appointment system.
4.3.2.3. Be present at the Event for the full duration of the Event opening hours.
4.4. EXECUTIVE BUYERS
4.4.1. For a non-refundable fee of two hundred and fifty Euros (€250), Executive Buyers will receive:
4.4.1.1. The opportunity to play in the annual Golf Day on 19 October 2026.
4.4.1.2. Entry to official networking events, e.g., Welcome Reception, Closing Party.
4.4.1.3. Access to the appointment system to request meetings during the Event.
4.4.2. Executive Buyers are expected to:
4.4.2.1. Arrange their travel and accommodation to the Event independently and at their own cost.
4.4.2.2. Request a minimum of 15 appointments using the Event appointment system.
4.5. CONDITIONS APPLICABLE TO ALL BUYERS
4.5.1 As a condition of receiving the complimentary services in relation to the Event, "Buyers (With Accommodation)", “Appointment Only Buyers” and “Buyers (With Flight Contribution)" must:
4.5.1.1. Actively participate in the Pre-Scheduled Appointments Programme, by selecting and ranking appointment preferences (as stated), within the specified timeframe (as indicated to them by the Show Team).
4.5.1.2. Request the minimum number of appointments (as stated), using the Event appointment system.
4.5.1.3. Participate in the Networking Hour each day in accordance with the Event schedule.
4.5.1.4. Attend all scheduled meetings and educational sessions in their diary, as scheduled by the appointment system and Show Team.
4.5.1.5. Complete the official Event post-show survey (sent via email) and rate their appointments (via the Event app).
4.5.1.6. Wear their delegate badge and appropriate business dress as a condition of entry to the Event.
4.5.1.7. Attend and complete all appointments scheduled between 20 – 22 October 2026. A Buyer wishing to leave the Event early must obtain prior written consent from the Show Team, otherwise cancellation fees will apply as set out below in clause 6).
4.5.2. Failure by any person to comply with the requirements stated above may result in immediate cancellation of attendance with penalty fees (refer to "Cancellation" section below), as well as a review of the Buyer qualification status and/or exclusion from future Event Buyer Programmes without refund of any sums that may have already been paid by that attendee.
4.5.3. A shortfall by the Buyer to meet the minimum commitment in respect to scheduling and attending appointments shall be treated, at RX’s discretion, by the RX Show Team as a cancellation and cancellation fees will apply (refer to "Cancellation" section below). Attendance at the above sessions will be monitored on site by the Show Team.
5. TRAVEL DETAILS
5.1. Allowing greater flexibility, all Buyers are responsible for booking their own flights. Each Buyer arranging their own travel (namely Appointment Only Buyers, Executive Buyers and Hosted Buyers (With Accommodation), must provide their travel details to the Show Team by 14 August 2026 contacting [email protected]. Failure to submit flight details by the deadline does not negate the obligation to attend ALL appointments in their pre-scheduled diary.
5.2. For Hosted Buyers (With Flight Contribution), the Show Team will supply the Hosted Buyer with a return flight rebate for travel between a point of departure to Nice Côte d'Azur Airport (NCE) at RX’s sole discretion. The value of the flight contribution shall be determined by the Hosted Buyer’s location (being the point of departure). Eligible Buyers may receive a contribution of up to five hundred Euros (€500), at RX’s sole discretion. Hosted Buyers travelling from the following countries are eligible:
• Australia
• Brazil
• Canada
• China
• India
• Colombia
• Hong Kong
• Indonesia
• Japan
• Malaysia
• Mexico
• New Zealand
• Philippines
• Singapore
• South Africa
• South Korea
• Taiwan
• Thailand
• USA
• Vietnam
5.3. Unless otherwise agreed with the Show Team, flights must be purchased through the RX Flight Portal to qualify for a rebate, which will be paid within thirty (30) days after the conclusion of the Event, once the Hosted Buyer’s attendance has been validated by RX. Rebates will be issued to the credit card used for the ticket purchase, in the form of a refund.
5.4. All flights shall arrive at Nice Côte d'Azur Airport (NCE) by 19 October 2026 at the latest and shall depart from 23 October 2026 onwards. The flight times must be booked to ensure full participation at the Event.
5.5. The flight rebate value will be calculated by the Show Team based on the airfare and taxes only, excluding commissions and other taxes. The cost of one checked bag per person will be included in the approved reimbursement amount.
5.6. Reimbursements will only be processed once proof of attendance is confirmed. In the event of cancellation or no-shows at the Event, the flight rebate will be automatically cancelled.
5.7. For clarification, RX will not reimburse the following:
5.7.1. The cost of upgrades, flight change fees, or travel insurance;
5.7.2. Flights booked using frequent flyer/airline miles.
5.8. For clarification, RX takes no responsibility for Buyers who miss their flights to or from the Event. Any replacement flights will be at the expense of the Buyer.
5.9. If the Flight Portal has not been used, RX may, at its discretion, allow reimbursements via invoicing. Reimbursements via the invoicing method will be made in EURO (up to the agreed value) in the form of bank transfer within ninety (90) days after the Event. Flights booked in currencies other than EURO will be reimbursed at the EURO equivalent amount calculated in accordance with the bank’s exchange rate available at the time of processing the Hosted Buyer’s reimbursement.
5.10. To request a flight rebate payment, Hosted Buyers must request an invoice template at [email protected] and include a copy of their airline ticket showing the traveller’s name, travel dates, and total amount paid.
6. CANCELLATIONS AND REPLACEMENTS
6.1. Hosted Buyer Replacements: Invitations to Hosted Buyers are non-transferable and personal to the named Hosted Buyer. In instances where a Hosted Buyer needs to cancel their participation, they may submit a written request that a colleague from their organisation (with decision making authority) attends as a replacement. On the condition that the Show Team accepts the replacement in writing prior to such attendance, a cancellation fee will not apply and there will be no additional registration fee to pay.
6.2. Appointment Only Buyer Replacements: Invitations to Appointment Only Buyers are non-transferable and personal to the named Buyer. From Tuesday 1 September 2026, in instances where an Appointment Only Buyer needs to cancel their participation, they may submit a written request that a colleague from their organisation (with decision making authority) attends as a replacement. On the condition that the Show Team accepts the replacement in writing prior to such attendance, a cancellation fee will not apply and there will be no additional registration fee to pay.
After Wednesday 14 October 2026 proposed replacement buyers will not be accepted and the full cancellation fees will apply (per clause 6.2).
6.2.1. Cancellation of Attendance: Whilst not encouraged: All cancellations and reasons for cancellation must be sent to the Show Team in writing to the following email address [email protected]. Receipt must be acknowledged (in writing) by RX by the date specified above in clause 6.3.1 for the cancellation to be valid.
6.2.1.1. Hosted Buyers may cancel their attendance to the Event with no cancellation fee payable before Monday 15 June 2026.
6.2.1.2. Hosted Buyer cancellations with no replacement received on or after Monday 15 June 2026 will incur a fee of six hundred Euros (€600) which is a reasonable pre-estimate of the losses and costs to be incurred by RX, including administration costs in cancelling and rearranging the relevant bookings.
6.2.1.3. Appointment Only Buyer cancellations received on or after Tuesday 1 September 2026 will incur a fee of two hundred Euros (€200) which is a reasonable pre-estimate of the losses and costs to be incurred by RX, including administration costs.
6.2.1.4. Appointment Only Buyers may cancel their attendance to the Event with no cancellation fee payable before Tuesday 1 September 2026.
6.3. Event No-shows:
6.3.1. Hosted Buyers who do not inform RX of their cancellation and do not attend the Event will incur a cancellation fee of eight hundred euros (€800).
6.3.2. Appointment Making Buyers who do not inform RX of their cancellation and do not attend the Event will incur a cancellation fee of four hundred Euros (€400).
6.4. Appointment No-shows:
6.4.1. All Buyers are required to attend all the scheduled meetings that appear in their final diary, as any no-shows will negatively affect the Exhibitors’ diary. Attendance to all appointments will be closely monitored onsite by the Show Team. A maximum number of three reported no-shows will be tolerated at the Event. Starting from the fourth reported no-show, a fee of one hundred Euros (€100) per missed appointment will apply if an acceptable reason cannot be provided in writing to the Show Team.
6.4.2. Where a Hosted Buyer receives over ten (10) no-show reports, this shall be treated as an Event No-show (6.4.1) and will incur a cancellation fee of eight hundred Euros (€800) and the Buyer will not be invited to future editions of the Event.
6.4.3. Where an Appointment Only Buyer receives more than five (5) no-show reports, this shall be treated as an Event No-show (6.4.2) and will incur a cancellation fee of four hundred Euros (€400) and the Buyer will not be invited to future editions of the Event.
6.5. CANCELLATION OF ATTENDANCE FEES AND NO-SHOW FEES SHALL BE PAYABLE BY THE BUYER TO RX WITHIN FOURTEEN (14) DAYS OF THE CLOSING DATE OF THE EVENT. RX SHALL TAKE PAYMENT OF ANY SUCH FEES FROM THE BUYER’S CREDIT CARD (DETAILS OF WHICH MUST BE PROVIDED BY THE BUYER ON REGISTRATION) FOURTEEN (14) DAYS AFTER THE CLOSING DATE OF THE EVENT IF THE PAYMENT HAS NOT BEEN MADE BY OTHER MEANS. RX WILL PROVIDE THE BUYER WITH A RECEIPT IN RESPECT OF SUCH CREDIT CARD CHARGES FOR THE FEES. THE BUYER MAY REQUEST AN INVOICE IF REQUIRED.
6.6. The Buyer agrees that the above charges are a reasonable pre-estimate of the loss suffered by RX in the event of the Buyer breaching these Terms and Conditions.
7. EXCLUSION OF LIABILITY
7.1. RX takes no responsibility for:
7.1.1. Hosted Buyers (With Flight Contribution) who miss their Event flights.
7.1.2. For the insolvency or failure of any airline company, hotel, ground handling company or other supplier.
7.1.3. For flight cancellation or delay.
7.1.4. If the Hosted Buyers (With Flight Contribution) are refused permission to board the aircraft or are refused entry to France/denied a visa.
7.1.5. For any delay or loss of baggage or excess baggage charges – any subsequent dispute shall be directly between the Buyer and the airline.
Any replacement flights and other costs incurred in relation to the above will be at the expense of the Hosted Buyers (With Flight Contribution) or airline.
7.2. All Buyers must obtain adequate travel insurance coverage for their stay, and it is recommended to have adequate cancellation insurance to cover the instances referred to in paragraph 7.1, insurance for their baggage and medical insurance, as well as any travel-related costs due to cancellation.
7.3. Individual visa requirements, travel permits, other licences and inoculations will be the sole responsibility of the Buyer. This includes leaving adequate time to make such arrangements and any necessary costs incurred. Delayed applications for attendance may result in a cancellation fee being incurred.
7.4. Force Majeure: Force Majeure shall include, but not be limited to: fire; casualty; flood; epidemic; pandemic; World Health Organisation travel advisory or travel alert; earthquake; explosion or accident; blockade embargo; inclement weather; governmental restraints; restraints or orders of civil defence or military authorities; act of public enemy; riot or civil disturbance; act or threatened act of terrorism, strike, lockout, boycott or other labour disturbance; Venue cancellation; inability to secure sufficient labour; technical or other personnel failure; impairment or lack of adequate transportation facilities; inability to obtain condemnation, requisition or commandeering of necessary supplies or equipment; general fuel or energy shortages, local, state or federal laws, ordinances, rules, orders, decrees or regulations whether legislative, executive or judicial, and whether constitutional or unconstitutional; or acts of God, or any other cause or causes not reasonably within the control of RX. RX, its agents, its employees, and its subcontractors shall not be liable for loss, damage or delay resulting from a Force Majeure event, or any other circumstances outside RX’s or its subcontractors’ control which shall make it impossible or inadvisable for RX using its reasonable discretion to hold the Event at the time and place provided or interferes with RX’s ability to get the Buyers to the Event or to provide flights, hotels, transfer appointments, events or other services to Buyers. RX reserves the right to re-schedule the Event at another date and/or at an alternative site, which will be advised to the Buyer by email.
7.5. RX shall not be liable to Buyers, in contract, tort (including negligence) or otherwise for any loss of profit, loss of business or revenue, loss of anticipated savings or any indirect or consequential loss or damage, costs or expenses arising out of or in connection with the Buyers’ attendance or non-attendance at the Event.
7.6. RX shall not be liable for the death or personal injury of any Buyer save where such liability cannot be excluded under English Law.
7.7. The total aggregate liability of RX to the Buyer in respect of their attendance at the Event under these Terms and Conditions whether in contract, tort (including negligence) or otherwise shall not exceed three hundred Euros (€300).
8. GENERAL
8.1. Completion of an online or other application form applying to become a Buyer at the Event does not automatically guarantee a place at the Event. Applicants will be notified in writing by the Show Team if their application is successful. The Show Team's decision is final. Only one application form may be completed by each proposed participant, and only the first application form will be accepted. Applicants must be aged 18 or over.
8.2. Successful applicants will only be accepted as Hosted Buyers (With Accommodation), Hosted Buyers (With Flight Contribution), Appointment Only Buyers and Executive Buyers at the Event if they have read and agreed to these Terms and Conditions, have ticked the relevant boxes on the online application form, and have provided their credit card details.
8.3. RX reserves the right to unilaterally amend these terms at any time without prior written notice and / or remove any Buyer from the programme and to withdraw flight contributions, accommodation, and pre-scheduled appointments at its complete discretion without liability if it determines that it is in the best interests of the Event and the Exhibitors, or their attendance is likely to damage the goodwill or reputation of the Event.
8.4. It is important for all types of Buyers to understand that the Event is solely for business purposes and targeted at influential people working within the golf travel industry.
RX understand that a number of "Buyers (With Accommodation)" and "Buyers (With Flight Contribution)" would like to take an accompanying person along with them when travelling to destinations where the Event takes place. This is perfectly acceptable; however, RX would like to draw the Buyer’s attention to the following points:
• The Show Team can book a twin/double room, but any additional costs incurred in respect of the room or breakfast or otherwise for the accompanying person are payable by the guest upon check out.
• The Show Team will not be able to advise on the additional costs until the accommodation has been confirmed; charges will vary according to the hotel.
• No flights can be booked by the Show Team for the accompanying person.
• The Event, networking events (both business and social) and FAM trips (if applicable) are purely for qualified Event badge holders only and accompanying persons will not be allowed entry to the venues.
8.5. These Terms and Conditions and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to these Terms and Conditions, the validity and performance hereof or their formation (including any non-contractual disputes or claims), shall be governed by and construed in accordance with English law (save that the conflicts of law principles will be expressly excluded). The parties hereby irrevocably acknowledge and agree that the English courts shall have exclusive jurisdiction in respect hereof.
8.6. RX will use Buyer’s personal information for the purposes of fulfilling these Terms and Conditions, including disclosure to travel and destination management companies, conference service providers as well as RX’s exhibitors in connection with the Buyer’s attendance at the Event, and Buyer acknowledges RX processes personal information subject to RX’s Privacy Policy at https://privacy.rxglobal.com.
8.7. By agreeing to these Terms and Conditions, the Buyer provides consent for RX to send communications relating to that Event edition, to be sent via email, including but not limited to:
• Buyer Qualification Process
• Pre-Scheduled Appointments
• Self-Scheduled Appointments
• Travel and Accommodation
• App Meeting Ratings
• Post-Show Survey
Media Attendance Terms & Conditions
International Golf Travel Market (IGTM) and IGTM Discovery are the meeting places for the global B2B golf travel community, organised by RX.
IGTM and IGTM Discovery invites editors and journalists to attend this event to gather information about the world’s most sought after golf destinations, accommodation providers, and unique golf travel experiences as well as attend valuable, knowledge-led education sessions.
IGTM is an invitation-only event and governed by a strict policy in relation to the members of the media who are accredited to attend. Within the registration application, all media are asked to outline their current interest in golf travel and to submit three articles they have written within the last six months on golf travel. We reserve the right to reject media registration requests.
Media accreditation is open only to senior editors and journalists within the following categories:
- Golf Trade Press
- Golf Travel Consumer Press
- Golf Consumer Press with influential travel sections
- Travel Trade Media with specific golf travel sections
- Freelance Writers focusing on golf travel with ongoing relationships with media as above
- Golf Travel Bloggers/Influencers
- Leading newspapers with influential travel sections or supplements
- Radio stations with relevant formats on golf travel
- TV stations and production companies with relevant formats on golf travel
N.B. Meeting the minimum criteria does not guarantee acceptance.
Accreditation is not permitted to:
- Publishers and members of publishing companies
- Sales staff
- Advertising and Marketing staff
- PR agencies and media companies
- Photographers
Completion of an online or other application form to attend IGTM and IGTM Discovery as Media does not guarantee entry to the event. Both successful and unsuccessful applicants will be notified by the PR team - Spotl1ght Communications.
Media registration will close approximately one week before the event. All media are required to be pre-qualified and it is not possible to register onsite. We reserve the right to refuse admission to all those who are not registered. IGTM media badges will not be sent in advance and will be available for collection from the onsite registration desk. Proof of identity will be required.
For any questions, please contact the IGTM PR Team at Spotl1ght Communications:
Alexandra Gore
+44 (0) 20 8334 4004
[email protected]
Gabriela Faulkner
+44 (0) 7570 319 417
[email protected]
